Operations

Digital success is a journey and not a destination. It is not enough that everything shines and runs perfectly the day you launch – your users expect you to be on your toes and keep improving. That is why we consider our operation- and support department the most important digital travelling companion – and as an integrated part of the hard-working team we all applaud the day we launch the first version.

Hosting

Kruso provides several different hosting solutions, on premise or through Azure Cloud, depending on your business needs. From simple systems to customized enterprise solutions.

We always deliver fully professional operation services incl. monitoring and optimization of system, security, scaling, and backup. We agree on what service level you need and guarantee to meet this in a Service Level Agreement (SLA) with certain service and delivery guarantees.

Toolbox:

  • SLA
  • Cloud Hosting
  • On Premise hosting
  • Line Support
  • Monitoring and Optimization
  • Scaling  
  • Data security

Horsens Kommune

A brand new Sitecore solution with Helix design principles and Azure, giving Horsens Kommune's website an innovative upgrade.

Se Case

Operation and Support

To deliver a continuous and updated good service experience is not only about launching new content or new functions. Perfect site performance, high browser capability, data security, and a flawless experience is just as important when it comes to delivering a good digital experience. That is why Kruso offers operation- and support services that keep an eye on and improve your platform.  

In this context, we also act as your personal advisor and “helper” who can provide qualified and punctual answers when the systems do not do as you want.  

Toolbox:

  • User Support  
  • Application support
  • SLA
  • Quality Assurance  
  • Bug fixing and change request handling
  • Proactive monitoring
  • Continuos optimization
  • GDPR compliance

Udenrigsministeriet

An international and strategic important solution is revitalized.

Se Case

Wanna talk?

Head of Customer Success and Operations

Phone: +45 33 36 44 44

Mail: asm@kruso.dk